Privacy policy


We believe that a privacy policy is meant to protect the visitors and not the website owners. We’ve thus chosen to provide a privacy policy in a short, clear and non-legal language. Commonly, collectable information on the web is divided between PII (Personally Identifiable Information) and Non-PII (Non-Personally Identifiable Information).

Baia does not collect any PII on its visitors or their behaviour. User information entered during registration is kept on a secured browser and visible to authorised personnel only. We do not collect any payment details, including credit card numbers. These are all processed by PayPal, Google and Shopify, all secure and well-known Payment Gateway Providers. The entire checkout process, as well as the user account area, is encrypted using the latest SSL standards.

This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Baia. We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

PRIVACY POLICY

The following information is provided by Baia to enable our online visitors to be fully informed of our Privacy Policies. By visiting www.baiabags.co.uk, you are accepting and consenting to the practices described in this Privacy Policy. This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link.

WHAT INFORMATION IS COLLECTED & HOW IS IT USED?

Baia collects personal information in several ways when you place an order, register for a service offered by Baia or contact us via the contact form. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order. These details allow us to process your order and to let you know the status of your order. Additionally we may also require further information as a result of authentication or identity checks. Where there is a legal obligation to do so, we may disclose your information to any external relevant regulatory body. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences.

Through your use of the Website, we may also gather certain information about your use of the Website that does not identify you individually. We may collect and store such information automatically whenever you interact with the Website. For example, we may collect your IP address, the hostname of your computer, browser information and reference site domain name every time you visit the Website. We may also collect information regarding customer traffic patterns and site usage. This information does not, however, contain anything that can personally identify you; it is used to analyse and improve the Website and to provide our customers with a fulfilling Internet experience.

The Website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

NEWSLETTER SUBSCRIPTION

By completing a sign up form you are agreeing to be included in our database. You will from time to time receive information regarding events, sales, promotions, new collections and other updates. If you wish to unsubscribe you can do so at any time by clicking on the link provided on each of our emails. Service-related messages (such as order status information, payments, etc) is considered an essential part of the service and will be sent even if you opt out of our newsletter.